Policy and privacy

What information do we collect?

We collect information when you register on our website, place an order, subscribe to our newsletter or fill out a form.

When placing an order or registering on our site, as applicable, you may be asked to enter your name, email address or postal address. However, you can visit our website anonymously.

Why do we use your information?

Any information we collect may be used in one of the following ways:

• To personalize your experience (your information helps us better respond to your individual needs)
• Improve our website (we continually strive to improve our website offerings based on the information and feedback we receive)
• Improve customer service (your information helps us respond more effectively to your customer service requests and support needs)
• To process transactions

o Your information, whether public or private, will not be sold, transmitted, transferred or given to any other company for any reason, without your consent, other than for the express purpose of delivering the product or service only ·licity.

• To administer a contest, promotion, survey, or other site feature
• To send periodic emails
  

o The email address you provide for order processing may be used to send you information and updates relating to your order, in addition to occasionally receiving company news, updates, information related to products or services, etc.

Note: At any time, you can unsubscribe from these communications directly, easily and free of charge.

How do we protect your information?

We implement various security measures to maintain the security of your personal information when you place an order or enter, submit or access your personal information.

We offer the use of a secure server. All confidential information provided is transmitted via Secure Socket Layer (SSL) technology and is subsequently encrypted in the payment service providers’ systems so that they are only accessible by those authorized with special access rights to these systems. and are always required to keep information confidential.

Do we use cookies?

Yes (cookies are small files that a website or its service provider transfers to your computer’s hard drive through your web browser – if your browser allows – that allows the sites or service providers to recognize the browser and capture and remember certain information).

We use cookies to help us remember and process items in your shopping cart, understand and save your preferences for future visits, and track ads.

Do we disclose information to third parties?

We do not sell, trade, or otherwise transmit your personally identifiable information to third parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or fulfilling orders, so long as these parties agree to keep this information confidential. We are also obliged to provide your information if required by the administration of justice or other government administrations, as well as if we are required to comply with our policies, the protection of our rights or the rights of third parties, their property or safety. However, non-identifying information may be provided to other parties for marketing, advertising or other uses.

Third Party Links

From time to time, at our discretion, we may include or offer third party products or services on our website. These third-party sites have separate and independent privacy policies. Therefore, we have no responsibility for the content and activities of these linked websites. However, we seek to protect the integrity of our site and welcome any feedback about these sites.

Online privacy policy only

This online privacy policy only applies to information collected through our website and not to information collected through other means.

Your consent

By using our site, you accept our privacy policy.

Changes to our privacy policy

If we decide to change our privacy policy, we will post these changes on this page and/or update the Privacy Policy modification date below.

This policy was last modified on 12/27/2018

Privacy Policy – Aspects related to the General Data Protection Regulation (GDPR)

Client registration file

Responsible Identity: European Special Ladders SA – A62220801, with address at Camí del Cementiri 23, Polígon Industrial Can Ribot, 08319 Dosrius. Telephone 937533357 and email address

On behalf of the company European Special Ladders SA, we process the information you provide us in order to make our service effective/fulfill our commercial relationship, and bill it. The data provided will be kept as long as the commercial relationship is maintained or for the years necessary to comply with legal obligations. The data will not be transferred to third parties except in cases where there is a legal obligation. You have the right to obtain confirmation as to whether at European Special Ladders SA we are processing your personal data, therefore you have the right to access your personal data, rectify inaccurate data or request its deletion when the data is no longer necessary.

Likewise, by registering as a customer, you authorize us to offer you products and news that may be of interest to you via email and/or SMS.

Basic Mail Clause

The possible personal information that this email may contain is duly protected by data protection regulations that commit you not to use it for purposes other than that for which it was sent to its recipient, while at the same time subjecting it to a confidentiality obligation. Consequently, it is for the exclusive use of its recipient, and any other person is prohibited from disclosing, copying, distributing or exercising any action related to its content. If you receive this email incorrectly or incompletely, please resend it to us.

Commercial Mail Clause

Responsible Identity: European Special Ladders SA – A62220801, with address at Camí del Cementiri 23, Polígon Industrial Can Ribot, 08319 Dosrius. Telephone 937533357 and email address

On behalf of the company European Special Ladders SA, we process the information you provide us in order to make our service effective/fulfill our commercial relationship, and bill it. The data provided will be kept as long as the commercial relationship is maintained or for the years necessary to comply with legal obligations. The data will not be transferred to third parties except in cases where there is a legal obligation. You have the right to obtain confirmation as to whether at European Special Ladders SA we are processing your personal data, therefore you have the right to access your personal data, rectify inaccurate data or request its deletion when the data is no longer necessary.

If you do not wish to receive commercial information, you should only send us an email to the address indicated above, properly identifying yourself and expressing your desire to be unsubscribed from our shipping system.